Organisations are increasingly investing in data, automation and AI to optimise performance across their operations. Utilising predictive maintenance and real-time condition monitoring, businesses now have unprecedented visibility into how their machines operate.

But this raises an important question: Are we applying the same level of insight and precision to understanding our people? If we can design technical systems to work more efficiently, then surely we can do the same thing for our people-based systems.

This talk explores how organisations can extend the same data-driven thinking we use in engineering and operations to the workforce, and provides practical ways to gain better understanding of staff experience, engagement, wellbeing, and performance.